Accenture Expands AI Refinery and Launches New Industry Agent Solutions
NEW YORK and SAN JOSE, Calif., March 20, 2025 -- To help organizations accelerate the adoption of agentic functionality and reimagine functions and industry processes, Accenture has expanded its AI Refinery platform with the launch of an AI agent builder that allows business users to quickly build and customize agents, enabling unprecedented agility. Accenture is also growing its collection of pre-configured industry agent solutions to help clients quickly scale networks of AI agents across the enterprise.
Part of the Accenture AI Refinery—which is built on NVIDIA AI Enterprise—the new agent builder democratizes the creation of AI agents. It enables business decision makers to create and customize agent teams based on changing business needs and market conditions—like policy changes, new products or promotional offers from competitors, unexpected customer feedback, or fluctuations in demand.
The ability to rapidly modify agents, without coding or waiting for support from engineering or technical teams, enables new levels of agility. When used in conjunction with Accenture industry agent solutions, business users can make changes to agent teams with just a few clicks while benefiting from built-in governance and guardrails that come with the platform. It applies to agents created natively on AI Refinery, as well as external agents that are published into AI Refinery.
“We are seizing the significant opportunity to help our clients prioritize bold, high-impact initiatives that tackle core business challenges by reinventing processes end-to-end with generative AI and agentic technology,” said Lan Guan, chief AI officer, Accenture. “Accenture continues to double-down on new innovations like agent builder on our AI Refinery platform to empower organizations and decision-makers with the flexibility to drive business value faster, with agents that can observe the environment, apply reason, continuously improve and take action.”
Accenture is bringing AI Refinery and gen AI to clients such as ESPN, HPE, Noli and the United Nations.
Industry Agent Solutions
New industry agent solutions will leverage the NVIDIA Llama Nemotron AI models with reasoning capabilities packaged as NVIDIA NIM—available with NVIDIA AI Enterprise—to provide enterprises with production-ready advanced reasoning capabilities.
These reasoning abilities allow AI agents to operate independently and make decisions with greater accuracy, transparency and control, enabling human workers to focus on the most critical aspects of their jobs and drive business value more efficiently. Accenture is working toward developing more than 50 industry-specific AI agent solutions in the coming months, with a goal of having more than 100 solutions by the end of the year. Solutions available now cover a wide range of industries, including telecommunications, financial services, insurance, manufacturing, healthcare, and retail, among others.
According to Accenture’s latest research, slightly more than one third of organizations have scaled at least one industry-tailored solution for a core process in their value chain, such as risk, claims, underwriting and R&D. These organizations are 3X more likely to have delivered ROI that exceeds their expectations. These findings also further validate Accenture’s recent analysis of lessons learned from 2,000+ gen AI projects.
"Agentic AI is powering the next wave of AI, enabling enterprises to enhance productivity with intelligent agents capable of handling complex, multi-step challenges," said Justin Boitano, vice president of Enterprise Software at NVIDIA. "Accenture's industry-specific AI agents expand the capabilities of the Accenture AI Refinery with NVIDIA, allowing industry leaders to deploy digital teammates and scale impactful outcomes rapidly."
Accenture AI Refinery is available on all public and private cloud platforms and will integrate seamlessly with other Accenture Business Groups to accelerate AI across the SaaS and Cloud AI ecosystem. Today’s announcement continues to expand the impact of the Accenture NVIDIA Business Group and its collaboration with NVIDIA to bring AI to the world’s enterprises.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. Accenture is a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Accenture's broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with the company's culture of shared success and commitment to creating 360° value, enable Accenture to help clients reinvent and build trusted, lasting relationships.
Source: Accenture
