Covering Scientific & Technical AI | Friday, January 31, 2025

bots

Conversational AI Continuing to Mature for Customer Service

As more companies use conversational AI bots as a front line of customer service for consumers, the experience can typically be either helpful or maddening. Ganesh Gopalan, the CEO ...Full Article

Report Calls for U.S. AI Strategy Based on Trust

The rise of machine intelligence has prompted policy wonks to weigh in with a list of caveats along with recommendations for preserving the American technology lead in AI and ...Full Article

FlightStats provides real-time data about airlines, airports, and more.

New Relic Analytics Help FlightStats Soar

Every day, throughout the world, millions of consumers, travel agencies, airlines, airports, and developers get real-time flight information from FlightStats, allowing people and packages to travel more efficiently. But ...Full Article

Manta Beats Bots with Automated Protection

As a destination site where about 30 million small and midsize companies market themselves to each other and consumers, Manta is attractive to another form of traffic: web scrapers ...Full Article
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