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business process automation
Growing AI Adoption Fuels Infrastructure Upgrades
A majority of companies participating in an annual industry survey report they are either using or “experimenting” with machine learning technology for enterprise applications ranging from cloud-based AI services ...Full Article
Call Centers Emerge as Popular AI Use Case
AI technology adopters are displaying surprising patience in terms of the rate of return on their investment, instead emphasizing improved customer satisfaction as their highest priority while giving AI ...Full Article
Survey: AI Must Be a ‘Strategic Lever’
Hyper-scalers are racing to deploy AI technologies. Meanwhile, other sectors such as finance, healthcare and transportation ramping up AI initiatives are confronting challenges while considering precisely where automation technologies ...Full Article
