customer service
Conversational AI Continuing to Mature for Customer Service
As more companies use conversational AI bots as a front line of customer service for consumers, the experience can typically be either helpful or maddening. Ganesh Gopalan, the CEO ...Full Article
Machine Learning Will Transform Business: How to Benefit
This past year there was a major debate in tech media over the future of artificial intelligence in business. The battle centered on whether AI should be feared and ...Full Article
